Terms of Service
Welcome to Luxor Crayola! Our website, www.luxorcrayola.com, is operated by Luxor Writing Instruments Pvt. Ltd., a company incorporated under the laws of India. By accessing or using our website, you agree to be bound by the Terms of Service described in this document, as well as our Privacy Policy and Cookie Policy.
If you do not agree to these Terms, please do not access or use our website. We reserve the right to update these Terms at any time. When we make changes, the updated Terms will be posted on our website. Your continued use of the site after any such changes means you accept the revised Terms.
1. Who Can Use Our Website
Our website is intended for use by individuals who are 18 years of age or older. By using Luxor Crayola’s platform, you confirm that you are of legal age and have the legal capacity to enter into a binding agreement. We reserve the right to terminate any account and refuse access where we discover that a user is under the age of 18.
2. How We Protect Your Information
Keeping your information safe is something we take very seriously. We have put strong security measures in place to protect against the loss, misuse, or unauthorised alteration of your data — both online and offline.
All Luxor Crayola employees are regularly updated on our security and privacy practices. If you have any concerns about security, please write to us at contact@luxorcrayola.com.
3. Registering via Social Login
If you choose to register or sign in using Google or another social login option, we may receive your name, email address, and basic profile information from that platform. We use this to set up and manage your account, fulfil your service requests, and — with your consent — share relevant product news and promotions with you.
4. Surveys, Contests, and Special Offers
From time to time, we may invite you to take part in surveys, contests, or special campaigns. Participation is always entirely voluntary. Any information we collect through these activities — such as your name, address, or general preferences — will only be used for the purposes described at the time of collection (for example, to send you a prize or understand how we can improve).
You can unsubscribe from our promotional newsletters at any time by clicking ‘Unsubscribe’ at the bottom of any email.
5. Communication from Us
By registering on our platform, you agree to receive communications from Luxor Crayola about offers, new arrivals, order updates, loyalty rewards, and other service-related information. These messages may come through email, SMS, WhatsApp, or other electronic means.
You can opt out of non-essential communications at any time by writing to us at contact@luxorcrayola.com. Please note that opting out of some communications may affect your access to certain features or services on our platform.
6. Third-Party Websites
Our website may contain links to third-party websites. Please be aware that Luxor Crayola is not responsible for the content, policies, or practices of any external sites. We encourage you to review the terms and privacy policies of any third-party websites you visit.
7. Indemnify
The user shall indemnify us from the breach of terms, any claim that any third party IPR, proprietary information, content or materials provided by the User causes any damage to a third party, any claims made by any third party due to, or arising out of, or in connection with, the User’s use of the website and violation of any rights of any third party by the User, including any IPR.
8. Governing Law
These Terms are governed by and shall be interpreted in accordance with the laws of India. Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the appropriate courts at New Delhi.
9. Get in Touch
If you have any questions about these Terms, please reach out — we’re always happy to help:
Luxor Writing Instruments Pvt. Ltd.
A40, Hosiery Complex, Phase 2 Extension
Noida – 201305, Uttar Pradesh, India
Email: contact@luxorcrayola.com
Website: www.luxorcrayola.com